Welcome to https://video-creator.pro (the "Website"), operated by VIDEOCREATOR LTD, a company incorporated in England under company number 16450919, with its registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, UNITED KINGDOM ("we", "us", "our", the "Company"). These Terms and Conditions (the "Terms", the "Agreement") govern your access to and use of the Website, the purchase of any products or services through the Website (the "Platform"), and form a legal agreement between you ("you", "your", "user", "customer") and the Company.
Please read these Terms carefully before using the Website or accessing any content, materials, information, products, or services available on it. If you do not agree to these Terms, you must not use the Website or any associated services.
By using or purchasing from the Website, you acknowledge and agree to be bound by these Terms, our Privacy Policy, and any additional terms, policies, and guidelines referenced herein or linked from the Website (collectively, the "Terms of Use").
Please review our Privacy Policy before continuing to use the Website to understand how we collect and process your data. We are not responsible for the content or privacy practices of any third-party websites linked from our Website.
If you have any questions or concerns regarding these Terms or the Terms of Use, please contact us at info@video-creator.pro.
1.1 We reserve the right to change, suspend, or discontinue any aspect of the Website, Services, or content at any time without notice. It is your responsibility to regularly review these Terms. We will update the "Last Updated" date to reflect any revisions. Continued use of the Website after changes indicates your acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Website immediately.
2.1 If your account is terminated, any associated Digital Items will be permanently deleted and will not be recoverable, restorable, or eligible for refunds.
3.1 You may use our Website and Services only for lawful purposes and in full compliance with all applicable laws and regulations. You must be at least 18 years old or the legal age of majority in your jurisdiction to access or use our services.
3.2 By using the Website and Services, you confirm that you have the legal capacity to enter into binding agreements under applicable law.
3.3 Our Services are not available to individuals in certain countries and territories including, but not limited to: Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, Donetsk, Luhansk, Myanmar, the Central African Republic, China, the Democratic Republic of the Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. This list may be updated as required by law.
4.1 Your agreement with the Company begins when you register an account on our Website. Registration is free and requires you to submit certain personal information, which we store in our system.
4.2 We reserve the right to decline any registration at our discretion for legitimate reasons, such as Terms violations, fraud risk, unverifiable identity, or account duplication.
4.3 Each user is allowed only one account. Any duplicate or previously blocked accounts must be deleted before creating a new one. Users with banned accounts may not re-register.
4.4 You are fully responsible for activities carried out under your account. You must not share your login credentials or use another user's account. Notify us immediately of any unauthorized access.
4.5 If we suspect that any information you provided is inaccurate or that you violated the Terms, we may suspend or terminate your account and deny future access to our Services.
4.6 We are not liable for any damage or loss resulting from unauthorized use of your account.
4.7 We may suspend or terminate your access at any time without notice if your actions threaten our Services, violate third-party rights, or breach any laws or these Terms.
4.8 We reserve the right to deactivate accounts that remain inactive for more than 30 days. This may result in permanent deletion of all associated data, without prior notice.
5.1 Your use of the Services must comply with these Terms and all applicable laws. You are expressly prohibited from:
5.2 We reserve the right to remove content or disable your access at any time, with or without notice, for violations of these Terms or any conduct deemed harmful to our platform or users.
6.1 By using our Services, you agree to comply with these Terms and all of our published policies. If you encounter content on the Website that you believe violates the Terms, our policies, or is otherwise illegal, please notify us at info@video-creator.pro. Your report should include:
6.2 We reserve the right to enforce these policies using appropriate measures, which may include issuing warnings, removing content, restricting access, or permanently banning accounts involved in serious or repeated violations.
7.1 All transactions on the Website are processed in euros (EUR). If you pay in another currency, the transaction amount will be converted to EUR based on the applicable exchange rate at the time of the transaction.
7.2 When purchasing Digital Items, you may be required to provide information such as your credit card details, billing and shipping addresses, and other payment-related data.
7.3 Prices listed on the Website are in EUR unless indicated otherwise.
7.4 You must use one of the approved payment methods listed on the Website. By completing a purchase, you confirm that you are authorized to use the selected payment method and that the provided payment details are accurate and complete.
7.5 We reserve the right to reject or cancel any order for reasons including, but not limited to, product availability, pricing errors, or issues with your payment information.
7.6 Delivery instructions for purchased items will be sent to the email address associated with your account. Delivery may take up to 14 calendar days after payment confirmation. Orders that cannot be fulfilled may be canceled, and a full refund will be issued.
8.1 You may be able to top up funds in your account to streamline future transactions. Top-ups can be made via your account dashboard or through any additional channels we may provide from time to time.
8.2 Top-up transactions are processed through third-party Payment Service Providers. By using the top-up feature, you agree to be bound by the terms and conditions of the respective Payment Service Provider handling your transaction.
8.3 Additional instructions on how to use the top-up service may be made available directly on the Website.
9.1 You may be eligible for a refund under the following circumstances:
9.2 If you are a consumer residing in the EEA, UK, or Switzerland, you have the right to cancel your purchase of digital content within 14 days of delivery without providing a reason.
9.3 This right is forfeited if you give explicit consent to begin downloading or accessing the Digital Item during the cancellation period and acknowledge that doing so waives your cancellation rights.
9.4 To exercise your cancellation right, contact us at info@video-creator.pro.
9.5 If your cancellation is valid, we will issue a full refund within 14 days of being notified. This period may be extended to 30 days depending on your payment provider. Refunds will be issued using the original payment method unless otherwise agreed, with no additional fees charged to you.
10.1 All content and materials available on the Platform—including but not limited to text, graphics, images, software, code, metadata, audio and video files, and digital tools—are the property of the Company or its licensors and are protected by copyright, trademark, and other applicable laws.
10.2 Some names, logos, graphics, and designs displayed on the Platform may be registered trademarks or trade names. Use of these trademarks without prior written consent is strictly prohibited. Unauthorized use, reproduction, or modification of any content or trademarks may violate intellectual property laws and lead to legal action.
11.1 You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected to: (i) your use of the Platform or Services; (ii) your violation of these Terms; or (iii) your infringement of any rights of a third party, including but not limited to intellectual property rights.
12.1 The Platform, Services, and all content provided are made available on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Platform or any content offered. Your use of the Platform is entirely at your own risk. We expressly disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement to the fullest extent permitted by law.
13.1 To the maximum extent permitted by applicable law, the Company and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use or inability to use the Platform or Services, even if we have been advised of the possibility of such damages.
13.2 You acknowledge and agree that your use of the Platform and any third-party content or advertisements is at your sole discretion and risk. Any damage to your system or data loss resulting from such use is solely your responsibility.
13.3 Notwithstanding anything to the contrary in these Terms, the Company’s total cumulative liability to you for all claims arising out of or related to your use of the Platform or Services shall not exceed the total amount paid by you to the Company during the six (6) months immediately preceding the event giving rise to such liability.
14.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. This does not affect any mandatory consumer protection rights you may have under the laws of your country of residence.
14.2 If you reside in the European Economic Area (EEA) or Switzerland, you may also use the EU Online Dispute Resolution (ODR) platform to resolve disputes with us. The ODR platform is available at http://ec.europa.eu/consumers/odr.
15.1 Our failure to enforce any part of these Terms shall not be considered a waiver of our rights. Any waiver of any provision must be in writing to be effective.
15.2 No agency, partnership, joint venture, or employment relationship is created as a result of these Terms or your use of the Website.
15.3 These Terms constitute the entire agreement between you and the Company concerning the use of the Website and supersede all prior or contemporaneous communications, whether electronic, oral, or written.
15.4 This Agreement remains in effect until terminated by either you or the Company. You may terminate it at any time by discontinuing use of the Website. We may also terminate the Agreement at any time without notice. Termination does not affect any rights or obligations that arose prior to the termination. Provisions intended to survive termination shall remain in effect.